1. Can multiple e-mail addresses be created in a MAIL FREE or MAIL PLUS mailbox?
No, no additional e-mail addresses can be created here.
2. Can external e-mail accounts be integrated into the system?
Yes, e-mail accounts from third-party providers (web, gmx, yahoo, etc.) can be integrated.
3. What is an e-mail collection service?
It’s a Centralized Management of all your e-mail accounts, including the integrated external account, in Zyan Office.
4. What is the maximum size of an e-mail?
A maximum of 150 MB e-mails can be received or sent.
5. What is the “mix & match” option?
With the so-called “mix & match” option, you can combine business rates between OFFICE ADVANCED and OFFICE PREMIUM for your company for free.
6. How many MAIL FREE mailboxes are included in a business rate mailbox?
Each business rate mailbox (OFFICE ADVANCED or OFFICE PREMIUM) includes 2 MAIL FREE mailboxes, which you can use for free.
7. Which free shared domains are included in MAIL FREE and MAIL PLUS?
The following shared domains are available to you free of charge: Zyan Mail (.de, .com, .org, .net, .eu, .at, .ch, .es, .fr, .it, .nl, .uk , .us) Zyan Office (.de, .com, .org, .net, .eu, .at, .ch, .es, .fr, .it, .nl, .uk, .us)
8. How many main domains can be included in an account for free?
One main domain is included per mailbox. Other main domains can be reserved optionally for the OFFICE ADVANCED and OFFICE PREMIUM (€ 0.35 per month).
9. How many Subdomains and Alias Domains can be included in an account for free?
There are no limits with Sub and Alias Domains.
10. What does enterprise storage mean?
With the OFFICE ADVANCED and OFFICE PREMIUM business rates, you get a global drive cloud memory for your company. These can be accessed by your company's Zyan Office mailbox users, and can store and retrieve data. Here, the user can decide whether to save files in "my files" or in "public files". The user also has the option of encrypting sensitive data so that only authorized people can access or open this file.
11. What is meant by the groupware function "public files"?
This is a folder in the business or enterprise storage, which is accessible to all users of the company.
12. What file formats are the documents created in Zyan Office Text and Spreadsheet?
The Text documents are automatically saved as “.docx”, the Spreadsheet documents as “.xlsx”, and both can be exported as PDF.
13. Are the emails from all domain mailboxes stored in the email archived?
Yes, all emails from a domain's mailboxes are archived. Please note: with the Mix & Match Option, not only the emails of the OFFICE PREMIUM mailboxes are saved, but so too are the OFFICE ADVANCED and MAIL FREE versions.